Cables and connectors.............................................................................................................................................................................................. 29
Drive handling ................................................................................................................................................................................................................... 29
Electrostatic discharge information............................................................................................................................................................................30
Generating static electricity...................................................................................................................................................................................30
Preventing electrostatic damage to equipment.......................................................................................................................................31
Personal grounding methods and equipment............................................................................................................................................ 31
Grounding the work area........................................................................................................................................................................................... 32
Recommended materials and equipment.................................................................................................................................................... 32
Cleaning your computer.......................................................................................................................................................................................................33
Enabling HP Easy Clean (select products only)........................................................................................................................................33
Removing dirt and debris from your computer.........................................................................................................................................33
Cleaning your computer with a disinfectant...............................................................................................................................................34
Caring for wood veneer (select products only) ........................................................................................................................................35
Packaging and transporting guidelines.....................................................................................................................................................................35
Accessing support information ......................................................................................................................................................................................36
5 Removal and replacement procedures for Customer Self-Repair parts ...............................................................................................38
Component replacement procedures .......................................................................................................................................................................38
Preparation for disassembly..................................................................................................................................................................................38
Bottom cover..........................................................................................................................................................................................................38
Using a SIM card (select products only) .............................................................................................................................................40
Determining the correct SIM card size for your computer........................................................................................40
Inserting a SIM card in an external slot....................................................................................................................................40
WWAN module........................................................................................................................................................................................................ 41
Solid-state drive....................................................................................................................................................................................................43
Memory modules.................................................................................................................................................................................................46
WLAN module.........................................................................................................................................................................................................48
6 Removal and replacement procedures for authorized service provider parts.................................................................................50
Component replacement procedures .......................................................................................................................................................................50
Preparation for disassembly..................................................................................................................................................................................50
Battery....................................................................................................................................................................................................................................50
Speakers............................................................................................................................................................................................................................... 52
Fan.............................................................................................................................................................................................................................................53
I/O board................................................................................................................................................................................................................................54
System board ....................................................................................................................................................................................................................55
I/O board cable.................................................................................................................................................................................................................58
Heat sink ...............................................................................................................................................................................................................................59
Display assembly.............................................................................................................................................................................................................61
Fingerprint reader..........................................................................................................................................................................................................69
Fingerprint reader cable.............................................................................................................................................................................................70
Touchpad cable..................................................................................................................................................................................................................71
Touchpad ...............................................................................................................................................................................................................................72
Top cover and keyboard..............................................................................................................................................................................................73
7 Computer Setup (BIOS), TPM, and HP Sure Start......................................................................................................................................................75
Using Computer Setup ...........................................................................................................................................................................................................75
Navigating and selecting in Computer Setup ...........................................................................................................................................75
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