Plastic parts........................................................................................................................................................................................................................30
Cables and connectors..............................................................................................................................................................................................30
Drive handling ...................................................................................................................................................................................................................30
Electrostatic discharge information.............................................................................................................................................................................31
Generating static electricity.................................................................................................................................................................................... 31
Preventing electrostatic damage to equipment...................................................................................................................................... 32
Personal grounding methods and equipment........................................................................................................................................... 32
Grounding the work area...........................................................................................................................................................................................33
Recommended materials and equipment....................................................................................................................................................33
Cleaning your computer....................................................................................................................................................................................................... 34
Enabling HP Easy Clean (select products only)........................................................................................................................................ 34
Removing dirt and debris from your computer.........................................................................................................................................34
Cleaning your computer with a disinfectant...............................................................................................................................................35
Caring for wood veneer (select products only) ........................................................................................................................................36
Packaging and transporting guidelines.....................................................................................................................................................................36
Accessing support information .......................................................................................................................................................................................37
5 Removal and replacement procedures for authorized service provider parts................................................................................. 39
Component replacement procedures ....................................................................................................................................................................... 39
Preparation for disassembly..................................................................................................................................................................................39
Bottom cover .....................................................................................................................................................................................................................39
Battery..................................................................................................................................................................................................................................... 41
Speakers............................................................................................................................................................................................................................... 42
WWAN module..................................................................................................................................................................................................................43
Solid-state drive...............................................................................................................................................................................................................45
Memory modules............................................................................................................................................................................................................46
WLAN module.................................................................................................................................................................................................................... 49
Fan.............................................................................................................................................................................................................................................50
I/O board................................................................................................................................................................................................................................. 51
System board .................................................................................................................................................................................................................... 52
I/O board cable ................................................................................................................................................................................................................. 55
Heat sink ...............................................................................................................................................................................................................................56
Display assembly............................................................................................................................................................................................................58
Fingerprint reader..........................................................................................................................................................................................................65
Fingerprint reader cable............................................................................................................................................................................................66
Touchpad cable.................................................................................................................................................................................................................67
Touchpad ..............................................................................................................................................................................................................................68
Top cover and keyboard.............................................................................................................................................................................................69
6 Computer Setup (BIOS), TPM, and HP Sure Start ......................................................................................................................................................71
Using Computer Setup ............................................................................................................................................................................................................71
Navigating and selecting in Computer Setup ............................................................................................................................................71
Restoring factory settings in Computer Setup..........................................................................................................................................72
Updating the BIOS ..........................................................................................................................................................................................................72
Determining the BIOS version ....................................................................................................................................................................72
Preparing for a BIOS update........................................................................................................................................................................72
Downloading a BIOS update.............................................................................................................................................................73
Installing a BIOS update.......................................................................................................................................................................73
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