3-1
3
Troubleshooting
This section describes how to troubleshoot the switch.
This chapter describes the following:
■ basic troubleshooting tips (page 3-1)
■ diagnosing with the LEDs (page 3-2)
■ hardware diagnostic tests (page 3-4)
■ HP Customer Support Services (page 3-4)
Basic Troubleshooting Tips
Common problems and their solutions are listed in the following
table.
For more information on possible network problems and their
solutions, refer to the technical note “Troubleshooting LAN
Performance and Intermittent Connectivity Problems”, which can be
found on the ProCurve Networking Web site,
http://www.procurve.com,
in the Information Library section.
Problem Resolution
Switch fails Power On
Self Test (POST)
Troubleshoot using the LEDs. See “Diagnosing With
the LEDs” on page 3-2
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