b. On the NIC page, the system displays the NIC devices.
c. Ensure that the Location field and MAC Address field are reported.
d. The IP Address field and Status field will not report; that is normal.
e. If a Network port is not recognized under Location or MAC address that NIC device
might be bad.
f. If bad Port is located in server slot 1 or slot 2 replace appropriate PCIe NIC card. If bad
Port is in the Embedded location, you must replace the server as NIC device is
integrated onto server motherboard.
8. If none of the ports are failed, navigate to HP Diagnostics Menu > Component Tests >
Networks and follow on-screen directions to perform network tests.
Next steps
If PCIe NIC is defective, continue with the following removal and replacement procedures.
Related links
NIC problems on page 25
Replacing a NIC
About this task
Follow the steps below to replace the DL360/380G9 1Gb PCIE DUAL PT NIC.
Internal Field Replaceable Units
November 2015 Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server 27
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