HP ProLiant DL585 G7 - POST problems flowchart

Troubleshooting 93
POST problems flowchart
Symptoms:
• Server does not complete POST
NOTE: The server has completed POST when the system attempts to access the boot device.
• Server completes POST with errors
Possible problems:
• Improperly seated or faulty internal component
• Faulty KVM device
• Faulty video device
Item See
1
"Video problems" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or see "Troubleshooting resources (on
page 83)"
2
KVM or iLO 3 documentation
3
"POST error messages and beep codes (on page 98)"
4
"Symptom information (on page 85)"
5
"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting resources
(on page 83)"
6
"Server health LEDs" and "Component identification (on page 7)"
7
"Loose connections (on page 86)"
8
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 83)"
9
Server maintenance and service guide, located on the Documentation CD
or the HP website (http://www.hp.com/products/servers/platforms).
10
"Breaking the server down to the minimum hardware configuration" or in
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources (on page 83)"
11
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 83)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
12
"HP contact information (on page 111)"