7 Troubleshooting ............................................................................... 55
If the enclosure does not initialize ............................................................................................... 55
Diagnostic steps ....................................................................................................................... 55
Is the enclosure front fault LED amber? .................................................................................. 55
Is the enclosure rear fault LED amber? ................................................................................... 56
Is the power on/standby button LED amber? .......................................................................... 56
Is the power supply LED amber? ........................................................................................... 56
Is the I/O module fault LED amber? ...................................................................................... 57
Is the fan LED amber? ......................................................................................................... 57
Recognizing disk drive failure ..................................................................................................... 58
Effects of a disk drive failure ................................................................................................ 58
Compromised fault tolerance ............................................................................................... 58
Factors to consider before replacing disk drives ...................................................................... 58
Automatic data recovery (rebuild) ......................................................................................... 59
Time required for a rebuild ............................................................................................ 59
Failure of another drive during rebuild ............................................................................ 59
Handling disk drive failures ........................................................................................... 60
8 Replacement procedures ................................................................... 61
Customer self repair (CSR) ......................................................................................................... 61
Parts-only warranty service ................................................................................................... 61
Best practices for replacing hardware components ........................................................................ 61
Verifying component failure ................................................................................................. 61
Identifying the spare part .................................................................................................... 62
Replaceable parts ..................................................................................................................... 62
Replacing the failed component .................................................................................................. 62
Replacement instructions ............................................................................................................ 63
Exploded view ......................................................................................................................... 63
9 Support and other resources .............................................................. 65
Contacting HP .......................................................................................................................... 65
Before you contact HP ......................................................................................................... 65
HP contact information ........................................................................................................ 65
Subscription service ............................................................................................................ 65
Documentation feedback ..................................................................................................... 66
Related information ................................................................................................................... 66
Websites ........................................................................................................................... 66
Document conventions and symbols ............................................................................................. 66
Customer self repair .................................................................................................................. 67
Rack stability ............................................................................................................................ 67
10 Regulatory compliance notices ......................................................... 69
Regulatory compliance identification numbers .............................................................................. 69
Federal Communications Commission notice ................................................................................ 69
FCC rating label ................................................................................................................ 69
Class A equipment ....................................................................................................... 69
Modifications .................................................................................................................... 70
Cables .............................................................................................................................. 70
Canadian notice (Avis Canadien) ............................................................................................... 70
Class A equipment ............................................................................................................. 70
European Union notice .............................................................................................................. 70
Japanese notices ...................................................................................................................... 70
VCCI-A notice .................................................................................................................... 70
D2600/D2700 Disk Enclosure User Guide 5
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