Diagnostics and troubleshooting58
A description of each of the error codes is provided in the following table.
Table 18 Main Error codes
Error Code Description Details
81 Invalid command error This error indicates that the autoloader
received an undefined command or an invalid
parameter to a command. This is most likely
caused by software, a diagnostic or the driver.
Retry and if the error recurs, contact your
technical support representative.
82 Device status not suitable to
execute this command
If the robotics are busy, some commands
cannot be executed at the same time. This
error indicates a probable violation. This is not
an error condition, but does result in busy
being reported to the host for the requested
SCSI command. Retry and if the error recurs,
contact your technical support representative.
83 Inventory not valid The cartridge inventory is not valid because of
manual changes or previous fatal errors.
Update the inventory using the Re-inventory
option in the Commands menu (see page 45)
or power cycle.
84 Source empty There is no cartridge in the location where a
cartridge move was issued. Update the
inventory using the Re-inventory option in the
Commands menu (see page 45).
85 Destination full The location where a cartridge move was
issued already contains a cartridge. Update
the inventory using the Re-inventory option in
the Commands menu (see page 45).
86 Mailslot access rejected User attempted to access the mailslot, but
media removal was prevented by the host. This
is usually caused by software restricting access
to the unit. Try to export the cartridge using the
software. If that fails, disconnect the SCSI
cable, reboot, then try the operation again.
Once successful, reconnect the SCSI cable
and reboot the backup server.
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