Verifying services are running
If an issue occurs and other troubleshooting efforts do not resolve it, verify that the following services
are always running:
• HP Insight Event Notifier
• HP Insight Foundation Agents
• HP Insight NIC Agents
• HP Insight Server Agents
• HP Insight Storage Agents
• HP ProLiant Agentless Management Service
• HP ProLiant Health Monitor Service
• HP ProLiant System Shutdown Service
• HP Smart Array SAS/SATA Event Notification Service
• HP Storage Management Service
• HP System Management Homepage
• HP Version Control Agent
• HP Storage Management Service
• HP WMI Storage Providers
Additionally, verify that the user interfaces for REST and Pool Manager are installed and running:
1. Open IIS using one of the following methods:
• In Windows Server Manager, select IIS in the left navigation pane. In the list of servers
that display in the main content pane, right-click the applicable server and select Internet
Information Services (IIS) Manager.
• Select Internet Information Services (IIS) Manager from the Tools menu in Windows Server
Manager.
• Press Windows + R to open the Run window. Enter inetmgr and click OK.
2. Verify that the HP StoreEasy Management website contains the following entries:
• aspnet_client
• help
• rest
• webui
3. Right-click the HP StoreEasy Management website and select Manage Website. If it is running,
the Start option will be disabled.
If these steps do not resolve the issue, contact HP Technical Support.
Error codes
This section contains the error codes that may occur.
Storage Management Provider error codes
The Storage Management Provider error codes are listed in Table 5 (page 85).
84 Troubleshooting, servicing, and maintenance
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