HP XP P9500 User Manual (English)

Other manuals for HP XP P9500

Software User's Guide608 pages

Owner's Guide104 pages

Reference Guide395 pages

Manual348 pages

Operation Guide43 pages

User Guide193 pages

Release Note16 pages

Questions and Answers:

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April Rodriguez MDAug 30, 2025
What to do for communication error during HP Software update copy?
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  katherinefernandezAug 30, 2025
  If the main HP Software system detected an error during communication with the remote system, or detected an I/O error during update copy, check the path status on the RCU Status dialog box and clear any errors. Clear any error conditions at the remote system or R-VOL, then resynchronize the pair from the main system. If you need to access the R-VOL to clear the error conditions, release the pair from the remote system and re-create the pair.
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Anne ChanAug 30, 2025
How to fix HP XP P9500 Software Serial Number Mismatch?
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  Peter AndersonAug 31, 2025
  If the remote HP Software system’s serial number (S/N) does not match the specified S/N, ensure you have entered the correct remote system S/N, SSID, and path parameters, including port, link address, and logical address. Delete the failed path; you may need to change the minimum paths setting or delete the remote system to do so. Then add the path/remote system using Edit Path or Add RCU. For Fibre connections, verify the Controller ID and Fibre Channel topology settings on both main and remote system ports.
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Jose AguilarAug 31, 2025
What causes HP XP P9500 Software Remote Web Console to hang?
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  carneycarmenAug 31, 2025
  If the HP Software Remote Web Console computer hangs, or Continuous Access Synchronous Z operations do not function properly, ensure the problem isn't due to the PC, Ethernet hardware, or software; restart the PC. Confirm all Continuous Access Synchronous Z requirements and restrictions are met, such as Track format, LVI, VOLSER, and DFW. Verify the main and remote systems and data paths are powered on and fully operational, including NVS and cache. Double-check all input values and parameters to ensure correct information is entered on the Remote Web Console computer, such as remote system S/N and ID, path parameters, M-VOL and R-VOL IDs.
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andrew97Aug 31, 2025
Why is HP XP P9500 port mode invalid?
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  Sharon GriffinAug 31, 2025
  If the specified HP Software port is not configured as an initiator port, or if the path already exists, ensure the correct main system port is configured as an initiator port and the correct remote system port is configured as an RCU target port. Verify that you entered the correct remote system S/N, SSID, and path parameters (port, link address, logical address). Delete the failed path; you may need to change the minimum paths setting or delete the remote system to delete the path. Then add the path/remote system using Edit Path or Add RCU.
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Jared ChavezAug 31, 2025
What to do if HP Software main system can't find control information?
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  marshallmichaelAug 31, 2025
  If the HP Software main system could not find valid control information in its nonvolatile memory during the IMPL procedure, resynchronize the pair from the main system. An entire initial copy operation will be performed in response to the Resume Pair request.
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justin84Sep 1, 2025
What to do if HP XP P9500 Software suspends pair during initial copy?
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  Kathleen TravisSep 1, 2025
  If the main HP Software system suspended this pair during the initial copy operation and the data on the R-VOL is not identical to the data on the M-VOL, release the pair from the main system. Clear all error conditions on the main system, M-VOL, remote system, and R-VOL. Re-create the pair.
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Gregory HessSep 1, 2025
Why HP XP P9500 Software pairs/remote systems not displaying correctly?
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  Samantha HahnSep 1, 2025
  If the HP Software pairs or remote systems are not displaying correctly, ensure that the correct CU is selected.
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Travis MejiaSep 2, 2025
How to resolve HP Software communication error?
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  cwrightSep 2, 2025
  If a timeout error has occurred between the main and remote HP Software system, delete the failed path and retry.