HP Smart Adapter warning message
Items Procedures
Symptom
Warning message displayed in
Window
Possible causes
Less powerful AC adapter, BIOS out of date.
Troubleshooting steps
1. Update BIOS that may contain a table that assigns
an appropriate adapter for a certain conguration.
2. Update the latest HP Hotkey Support software
from Drivers website.
3. Verify sucient power source (where adapter is
connected).
4. Use appropriate AC adapter (often supplied with
system) for optimum system performance.
5. Test with a veried working AC adapter.
6. Test the adapter on a veried working computer.
7. Contact HP for conguration details.
Note HP Smart AC adapter warning message: informs you
that as power demands increase, the notebook may
not perform at full capacity, which may result in longer
battery-charging time. In cases of extreme power
demands, the system may also throttle back the
processor, or with systems that have a discrete video
sub-system, a video balance mode may occur to
further balance the power needs of the system.
System processor functions always have priority over
battery charging, so charging delays will occur rst.
Incorrect time and date
Item
Procedure
Symptom
Incorrect date and time
Possible cause
Real-time clock (RTC) battery might need replacement.
Troubleshooting steps
1. Reset the date and time in the operating system Control Panel.
2. Replace the RTC battery.
3. Verify that date and time are correct.
64 Chapter 7 Troubleshooting guide