Network Connectivity Ethernet (RJ-45 jack) ............................................................................ 71
Network connectivity wireless (WLAN) ...................................................................................... 72
USB .................................................................................................................................................. 73
Speaker, headphone - audio issues ........................................................................................... 74
Thunderbolt (TB) ........................................................................................................................... 75
Storage ................................................................................................................................................................ 76
Hard drive/solid-state drive not recognized ............................................................................. 77
No boot to operating system (no read/write error) ................................................................. 77
Read-write error ........................................................................................................................... 78
Slow performance ........................................................................................................................ 78
Blue screen (BSOD) error ............................................................................................................. 78
Noisy hard drive ............................................................................................................................ 79
Mechanical .......................................................................................................................................................... 80
Fan error message - 90B ............................................................................................................. 80
Noise (sound) ................................................................................................................................. 81
Fan runs constantly ...................................................................................................................... 82
Thermal shutdown (hot) .............................................................................................................. 83
Stuck power button ...................................................................................................................... 83
Additional information ........................................................................................................................................................... 84
Acronyms ............................................................................................................................................................ 84
Blinking lights and boot error codes ............................................................................................................... 85
Processor not executing code .................................................................................................... 85
BIOS recovery code unable to nd valid BIOS recovery image .............................................. 85
Memory module error .................................................................................................................. 85
Graphics Controller Error (No Controller) .................................................................................. 86
Failure - System Board Error ....................................................................................................... 86
Intel Trusted Execution Technology (TXT) Error ...................................................................... 86
Sure Start unable to nd valid BIOS Boot Block image ........................................................... 86
Sure Start has identied a problem (Manual Recovery Policy Set) ....................................... 86
POST Error Messages and User Actions ......................................................................................................... 87
Routine Maintenance for Performance Improvement ................................................................................. 89
Common Blue Screen Error Messages ........................................................................................................... 89
Error message list ......................................................................................................................... 89
Bug check symbolic names ......................................................................................................... 89
Microsoft general troubleshooting of Windows bug check codes ........................................ 90
Use Windows Debugging Tool ......................................................................................................................... 90
Windows Software Development Kit (SDK) .............................................................................. 91
Display Issue: Pixel Anomalies ........................................................................................................................ 95
Cable management ........................................................................................................................................... 96
Connector types ................................................................................................................................................. 97
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