HP Z400 User Manual

Table 6-6 Audio problems (continued)
Problem Cause Solution
Sound occurs intermittently. Processor resources are being
used by other open
applications.
Shut down all open processor-intensive applications.
Workstation appears to be locked
up while recording audio.
The hard disk might be full. 1. Before recording, be sure there is enough free space
on the hard disk.
2. Try recording the audio file in a compressed format.
Solving printer problems
Table 6-7 Printer problems
Problem Cause Solution
Printer does not print. Printer is not turned on and
online.
Turn the printer on and be sure it is online.
The correct printer driver for
the application is not installed.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\> [printer port]
Replace printer port with the address of the printer
used. If the printer works, reload the printer driver.
If you are on a network, you
might not have made a
connection to the printer.
Make the proper network connection to the printer.
Printer might have failed. Run printer self-test.
Printer does not turn on. The cables might not be
connected properly.
Self-troubleshooting with HP Vision Diagnostics
Hewlett-Packard Vision Field Diagnostics let you view information about the hardware configuration
and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you
isolate potential issues and determine if problems relate to the operating system or the hardware. These
diagnostics run outside the operating system by DVD, CD, or USB flash drive, making them easy to
access and use.
HP Vision Diagnostics offer these benefits:
●
Ability to capture complete system configuration information that can be shared as an HTML file,
including:
◦
System serial number
◦
System product number
◦
System BIOS revision
184 Chapter 6 Diagnostics and troubleshooting ENWW

HP Z400 Specifications

General

Bus type	QPI
Processor cache	4 MB
Processor cores	2
Processor model	W3503
System bus rate	4.8 GT/s
Processor socket	-
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	45 nm
Processor manufacturer	Intel
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	Yes
Thermal Design Power (TDP)	130 W
Number of processors installed	1
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	800, 1066 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	24 GB
Audio system	Realtek ALC262
Product type	Workstation
Motherboard chipset	Intel® X58 Express
Memory slots	6x DIMM
Internal memory	4 GB
Memory channels	Triple-channel
Memory clock speed	1066 MHz
Memory layout (slots x size)	- GB
Graphics card	Quadro 600
Networking features	Gigabit Ethernet (10/100/1000)
Graphics card family	NVIDIA
HDD speed	- RPM
RAID levels	0, 1, 5, 10
HDD capacity	500 GB
HDD interface	SATA II
Storage media	HDD
Display included	No
USB 2.0 ports quantity	8
Parallel ports quantity	0
Chassis type	Minitower
Country of origin	China
Number of 5.25\" bays	3
Operating system installed	Windows 7 Professional
Operating system architecture	32-bit
Power supply	475 W
Processor ARK ID	40800
Processor package size	42.5 x 45 mm
Supported instruction sets	SSE4.2

Weight and Dimensions

Depth	455.3 mm
Width	167.9 mm
Height	450.2 mm
Weight	13500 g