HP ZBook 15 G4 - HP Smart Adapter Warning Message; Incorrect Time and Date

HP Smart Adapter warning message
Symptom
Warning message displayed
in Window
Possible causes
Less powerful AC adapter, BIOS out of date.
Troubleshooting steps
1. Update BIOS that may contain a table that assigns an
appropriate adapter for a certain conguration.
2. Update the latest HP Hotkey Support software from
Drivers website.
3. Verify sucient power source (where adapter is
connected).
4. Use appropriate AC adapter (often supplied with
system) for optimum system performance.
5. Test with a veried working AC adapter.
6. Test the adapter on a veried working computer.
7. Contact HP for conguration details.
Note HP Smart AC adapter warning message: informs you that
as power demands increase, the notebook may not
perform at full capacity, which may result in longer
battery-charging time. In cases of extreme power
demands, the system may also throttle back the
processor, or with systems that have a discrete video sub-
system, a video balance mode may occur to further
balance the power needs of the system.
System processor functions always have priority over
battery charging, so charging delays will occur rst.
Incorrect time and date
Symptom
Incorrect date and time
Possible cause
Real-time clock (RTC) battery might need replacement.
Troubleshooting steps
1. Reset the date and time in the operating system Control Panel.
2. Replace the RTC battery.
3. Verify that date and time are correct.
112 Chapter 6 Troubleshooting guide