Rack installation best practices.....................................................................................................28
Rack Installation procedures.........................................................................................................28
Installing disk drives in the enclosure.................................................................................................31
Disk drive options..........................................................................................................................31
Disk drive guidelines......................................................................................................................31
Installing a disk drive.....................................................................................................................31
Installing SAS controllers or controller enclosures.............................................................................33
Preparing the server...........................................................................................................................33
Connecting SAS cables and power cords..........................................................................................34
Overview........................................................................................................................................34
Cabling best practices...................................................................................................................34
Connecting SAS cables to the server or controller enclosure.......................................................35
Connecting SAS cables to cascaded disk enclosures..................................................................36
Connecting power cords................................................................................................................37
Powering on the disk enclosure..........................................................................................................38
Power on best practices................................................................................................................38
Power on procedures....................................................................................................................38
Verifying the operating status of the disk enclosures.........................................................................39
5 Configuration.....................................................................................................40
Configuration overview.......................................................................................................................40
Supported software tools....................................................................................................................40
6 Operation and management..............................................................................41
Powering on disk enclosures..............................................................................................................41
Power on procedures....................................................................................................................41
Powering off disk enclosures..............................................................................................................41
Updating disk enclosure firmware.......................................................................................................41
7 Cabling examples..............................................................................................43
Large Form Factor D36x0 disk enclosures — maximum capacity configuration...............................44
Small Form Factor D37x0 disk enclosures — maximum capacity configuration................................45
Dual domain example — best fault tolerance cabling........................................................................46
Dual domain — best performance cabling.........................................................................................47
Dual domain—alternative cabling.......................................................................................................48
8 Troubleshooting.................................................................................................49
If the enclosure does not initialize.......................................................................................................49
Diagnostic steps.................................................................................................................................49
Is the enclosure front fault LED amber?........................................................................................49
Is the enclosure rear fault LED amber?.........................................................................................50
Is the System Health LED amber?................................................................................................50
Is the power supply LED amber?..................................................................................................50
Is the I/O module fault LED amber?..............................................................................................50
Is the fan LED amber?...................................................................................................................51
Recognizing disk drive failure.............................................................................................................52
Effects of a disk drive failure..........................................................................................................52
Compromised fault tolerance.........................................................................................................52
Factors to consider before replacing disk drives...........................................................................52
Automatic data recovery (rebuild).................................................................................................53
Time required for a rebuild.......................................................................................................53
Failure of another drive during rebuild.....................................................................................54
Handling disk drive failures......................................................................................................54
9 Replacement procedures..................................................................................55
Customer self repair (CSR)................................................................................................................55
Parts-only warranty service...........................................................................................................55
4 Contents