Setup
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems.
Hewlett Packard Enterprise support services let you integrate both hardware and software support into a
single package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard
product warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your
server investments. Some of the Hewlett Packard Enterprise support services for hardware, software or
both are:
• Foundation Care – Keep systems running.
◦ 6-Hour Call-to-Repair
1
◦ 4-Hour 24x7
◦ Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦ 6-Hour Call-to-Repair
1
◦ 4-Hour 24x7
◦ Next Business Day
• Deployment service for both hardware and software
• Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the geographical region of site. For
more service information available in your site, contact your local
Hewlett Packard Enterprise support
center.
For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard
Enterprise website.
Rack planning resources
The rack resource kit ships with all HPE Intelligent Series racks. For more information on the content of
each resource, see the rack resource kit documentation.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described
in this section.
Space and airflow requirements
To enable servicing and ensure adequate airflow, observe the following spatial requirements when
deciding where to install a rack:
16 Setup
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