Settings Personal Settings 239
1. WhenyouturnonanewHTCphoneforthefirsttimeorafterafactoryreset,waituntilyou'rein
theGet your apps & datascreen.
2. Selectthebackedupdevicename.
3. Selectwhichappsyouwantrestoredonyournewphone,andthentapDone.TapNext.
Yourfreeappsthatyou’vepreviouslydownloadedfromGooglePlaywillberestoredinthe
background,andyoucantracktheprogressviaanotificationinthestatusbar.
Reset Your Phone
Ifyourphonehasapersistentproblemthatcannotbesolved,youcanperformafactoryreset(also
calledahardresetormasterreset).Afactoryresetrevertsthephonebacktoitsinitialstate—the
statebeforeyouturnedonthephoneforthefirsttime.
Thefollowingwillberemovedfromthephonewhenyoudoafactoryreset:
n YourGoogleAccount
n Allaccountsyou’veaddedinSettings>Accounts & syncandthedataassociatedwiththese
accounts
n Personaldatathatyou’vecreatedorsyncedtothephonesuchasyourprofile,contacts,
messages,email,calendarevents,andmore
n Systemandapplicationdataandsettings
n Downloadedapps
Filessuchasyourmusic,photos,videos,anddocumentswillalsobedeletedifyouselecttheErase
all dataoption.
Besuretobackupanydataandfilesyouwanttokeepbeforeyoudoafactoryreset.
Note:Afactoryresetmaynotpermanentlyerasealldatafromyourphone,includingpersonal
information.
Reset Your Phone via Settings
1.
Tap > > Settings.
2. TapBackup & reset>Factory data reset.
3. TodeletemediaandotherdataonyourSDcard(ifyouinstalledone),selectErase SD card.
4. TapReset phone.
Oncethephonehasreset,itwillrunthroughtheHandsFreeActivationandupdateprocessesagain.
Whenfinished,youwillseetheWelcomescreenandSetupapplication.SeeCompletetheSetup
Screenstostartover.