13
5 FAQs
How can I quickly enable or disable the wireless network function?
Press and hold the WLAN button for over 1 second, and then release the
button. The WLAN indicator indicates the status of the wireless network
function.
How can I quickly restore the HG532e to its default settings?
To restore the HG532e to its default settings, press and hold the Reset
button on the HG532e's rear panel for over 6 seconds when the HG532e is
powered on, and then release the button.
What can I do if I cannot access the Internet?
Step 1 Check that the Power indicator on the HG532e is steady on.
If the Power indicator is off, perform further checks as follows:
1. Check that the HG532e is turned on.
2. Check that electricity comes from the socket and that the power
input from the socket meets the requirements described on the
label of the HG532e's power adapter. If the voltage is unstable, for
example, if the voltage is too high or too low, do not use the
HG532e. Wait until the voltage recovers, and then use the HG532e.
3. Check that the HG532e is securely connected to the socket using
its power adapter.
If the Power indicator is still off, contact an authorized maintenance
center.
Step 2 After powering on the HG532e, wait for about 3 minutes. Then
check whether the ADSL indicator turns steady on.
If the ADSL indicator is off, perform further checks as follows:
1. Check that the telephone line is correctly and securely connected,
especially the connection between the telephone line and the
splitter.
2. Check that the HG532e and telephone line are located far from any
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