Profile 1 = UNDEFINED
--------
* - Default profile
Run the profile create 1 static apn-name command in the interface view to create a profile. The
APN is provided by your carrier.
Step 6 Collect the following information and contact Huawei technical support personnel.
l Results of the preceding troubleshooting procedure
l Configuration files, log files, and alarm files of the AR
----End
Troubleshooting Procedure (for Huawei Engineers Only)
NOTE
If you cannot rectify the fault after performing the preceding troubleshooting procedure, perform the
operations in this section.
Procedure
Step 1 Enable DCC debugging and dial up. Collect the debugging information and contact Huawei
technical support personnel.
NOTE
Run the terminal monitor and terminal debugging commands to display debugging information on the
terminal. After debugging, run the undo debugging all command to disable it immediately.
Command
Functions
debugging dialer all
debugging dialer info
Enables a dialup event and displays
debugging information.
debugging ppp lcp all Enables PPP LCP debugging.
debugging ppp ipcp all Enables PPP IPCP debugging.
----End
Relevant Alarms and Logs
Alarms
None
Relevant Logs
l Jun 5 2011 10:0 8:58+00:00 Huawei %%01IFPDT/4/IF_STATE(l)[1]:InFile: ppp_func.c,
Line: 1291. Callterface Cellular0/0/0 has turned into UP state.
l Jun 5 2011 10:08:58+00:00 Huawei %%01IFNET/4/LINK_STAT32a771c
(PPP_CopyConfigToBChannelE(l)[2]):The line protocol on the interface Cellular0/0/0 has
entered the UP state.
Huawei AR2200-S Series Enterprise Routers
Troubleshooting 5 WAN
Issue 01 (2012-01-06) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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