Relevant Logs
None.
6.1.5 A Call Fails to Be Connected
Common Causes
This fault is commonly caused by one of the following:
l The digitmap is incorrect.
l A fault occurs on the network.
l Media negotiation fails.
Troubleshooting Flowchart
Figure 6-5 shows the troubleshooting flowchart.
Figure 6-5 A call fails to be connected
Complete calling
party
configuration
A call fails to
be
connected
Is the
calling number
restricted?
No
Yes
End
Is fault
rectified?
No
Cancel the
restriction
Yes
No
Is fault
rectified?
No
Seek technical
support
Yes
Yes
Rectify network
fault
No
Is fault
rectified?
Yes
Yes
Change the
codec mode
No
Is fault
rectified?
Yes
No
Yes
No
Is calling
party configuration
complete?
Is network
working properly?
Is media
negotiation
successful?
Huawei AR2200-S Series Enterprise Routers
Troubleshooting 6 Voice
Issue 01 (2012-01-06) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
149
To Next Page
Loading...
