l If the ping operation fails, check the network connection and rectify faults on the network.
l If the ping operation succeeds, go to step 2.
Step 2 Check whether the SIP AG configurations on the AR2200-S are the same as that on the
softswitch.
Run the following command to check the SIP AG configuration. Pay attention to the IP addresses
and port numbers of the proxy servers.
<Huawei> display voice sipag running 0
MGID : 0
Dynamic signalling IP address name :
Signalling IP : 1.1.1.11
Signalling Port : 5061
Dynamic media IP address name :
Media IP : 1.1.1.11
Transfer Mode : UDP
Primary Proxy IP 1 : 1.1.1.20
Primary Proxy IP 2 :
Secondary Proxy IP 1 :
Secondary Proxy IP 2 :
Primary Proxy Port : 5060
Secondary Proxy Port :
Primary Proxy Domain Name :
Secondary Proxy Domain Name :
Proxy Address Mode : IP
Home Domain Name : huawei.com
SIPProfile Index : 1: Default
Service logic Index : 0: Default
Server Address DHCP Option : 0: None
Description :
AG Domain Name : huawei.com
Phone Context :
Register URI : huawei.com
Conference Factory URI :
Primary Proxy State : down
Secondary Proxy State :
Subscribe to UA-Profile : Enable
Subscribe to REG-STATE : Disable
Subscribe to MWI : Enable
SDP negotiation mode : Remote
Mode of supporting proxy dual-homing : dualhome
Proxy detection mode : option
Proxy refresh mode : immediate
l If any of configurations are incorrect, modify the configurations.
l If the SIP AG configurations are correct, go to step 3.
Step 3 Check whether the SIP AG uses the profile matching the softswitch type. By default, the profile
Default is used.
<Huawei> display voice sipag running 0
MGID : 0
Dynamic signalling IP address name :
Signalling IP : 1.1.1.11
Signalling Port : 5061
Dynamic media IP address name :
Media IP : 1.1.1.11
Transfer Mode : UDP
Primary Proxy IP 1 : 1.1.1.20
Primary Proxy IP 2 :
Secondary Proxy IP 1 :
Secondary Proxy IP 2 :
Primary Proxy Port : 5060
Secondary Proxy Port :
Primary Proxy Domain Name :
Secondary Proxy Domain Name :
Proxy Address Mode : IP
Huawei AR2200-S Series Enterprise Routers
Troubleshooting 6 Voice
Issue 01 (2012-01-06) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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