Group calls cannot be
sent or received.
Your terminal is not within valid coverage of
the target group.
Make sure the terminal is within the group
coverage.
Your terminal is not authorized to access the
target group.
Contact the network operator to obtain ac-
cess rights.
Half duplex calls are
terminated.
The transmission timer expires.
Make sure the transmission duration is
within the predetermined value.
The channel is occupied by another terminal
with higher priority.
Initiate another call when the channel be-
comes available.
The network resources are allocated to other
services due to overloaded network.
Initiate another call when the network be-
comes available.
Normal calls are inter-
rupted.
The channel is assigned to emergency calls
or other calls with higher priority.
Initiate another call when the channel be-
comes available.
As for the same status
message, the content
displayed at the sending
party and at the receiving
party varies.
The parties have associated the same status
message ID with different contents.
Make sure the status message ID is associ-
ated with the same content.
Abnormal disconnection
occurs during a call.
Your terminal gets out of the network cover-
age (in TMO mode).
Check the signal strength. Make sure the
terminal is within the network coverage.
You are at an unfavorable position where
communication may be blocked by high
buildings or frustrated in the underground
areas (in DMO mode).
Move to an open and at area, and restart
the terminal.
If the above solutions cannot x your problems, or you may have some other queries, please contact us or your local dealer for
more technical support.
Phenomena Analysis Solution
Troubleshooting
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