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Hytera PT350 - User Manual

Hytera PT350
53 pages
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0 PT35
User Manual
is the trademark or registered trademark of Hytera Communications Corporation Limited.
2019 Hytera Communications Corporation Limited. All Rights Reserved.
Address: Hytera Tower, Hi-Tech Industrial Park North, 9108# Beihuan Road, Nanshan District, Shenzhen, People's Republic of China
Postcode: 518057
http:// www.hytera.com

Table of Contents

Other manuals for Hytera PT350

Questions and Answers

  • J
    Johnny OlsonAug 13, 2025
    What to do if my Hytera PT350 Two-Way Radio cannot be turned on?
    • K
      Kevin ThomasAug 14, 2025
      If your Hytera Two-Way Radio won't turn on, there are a few potential causes. First, the battery may be improperly installed; remove it and reattach it. Second, the battery power may have run out; recharge or replace the battery. Finally, the battery contacts may be dirty or damaged; clean the battery contacts.
  • E
    evanyuAug 17, 2025
    Why does my Hytera PT350 fail network registration or not find a network?
    • A
      Ashley SingletonAug 17, 2025
      Your Hytera Two-Way Radio might fail network registration or not find a network for several reasons. First, the terminal may operate in DMO, so switch to TMO. Second, you may be out of the network coverage; check the signal strength to ensure you are within coverage. Finally, the terminal may not be granted network access, in which case you should contact the network operator for authorization.
  • P
    prestonmichelleAug 21, 2025
    Why can't I initiate calls on my Hytera PT350?
    • J
      Joanna WongAug 21, 2025
      If you cannot initiate calls on your Hytera Two-Way Radio, it might be because the terminal or the called party is out of the network coverage. Check the signal strength to ensure both terminals are within the network coverage. Alternatively, the terminal may be operating in an improper mode; check the operation mode to ensure the terminal works in the proper mode.
  • E
    Elizabeth CooperAug 26, 2025
    What causes abnormal disconnection during a call on my Hytera Two-Way Radio?
    • K
      Kimberly JohnsonAug 26, 2025
      Abnormal disconnections during a call on your Hytera Two-Way Radio can occur for a couple of reasons. If operating in TMO, the terminal may be out of the network coverage. Check the signal strength and ensure the terminal is within the network coverage. If operating in DMO, the terminal may be in an unfavorable position where communication signals are blocked. Move to an open and flat area, and restart the terminal.
  • G
    Gregory DiazAug 28, 2025
    Why can't I initiate or receive a group call on my Hytera PT350 Two-Way Radio?
    • T
      Tiffany MooreAug 29, 2025
      If you are unable to initiate or receive a group call on your Hytera Two-Way Radio, it could be due to the following reasons: The terminal may not be a member of the target group. Check whether the terminal is a member of the group, and if not, contact your dealer to add the terminal to the group. Also, the terminal may not be authorized to access the target group, so contact the network operator for terminal authorization.
  • F
    Frank HarrisSep 1, 2025
    Why are calls always interrupted on my Hytera PT350 Two-Way Radio?
    • S
      Samuel ToddSep 1, 2025
      Calls may be interrupted on your Hytera Two-Way Radio because the current channel may be assigned to calls with a higher priority, such as an emergency call, or the call may time out. Wait until the channel becomes available and try again. End the call within the preset time period.
  • R
    Ricky ThomasSep 5, 2025
    Why can't a half-duplex call be established on my Hytera PT350 Two-Way Radio?
    • M
      Matthew TravisSep 5, 2025
      A half-duplex call might fail to establish on your Hytera Two-Way Radio because the predefined time period for establishing a call may expire; ensure the call is established within the predefined time. Also, the channel may be occupied by another terminal with a higher call priority, or the channel resources may be allocated to other services due to an overloaded network; in either case, wait until the channel becomes available and try again.
  • D
    david01Sep 9, 2025
    Why is the status message different for sending and receiving parties on my Hytera PT350 Two-Way Radio?
    • B
      Brandy ParkerSep 9, 2025
      The content of the status message may differ between the sending and receiving parties on your Hytera Two-Way Radio if the status message IDs are different. Make sure that the status message IDs for the receiving and transmitting parties are the same.

Summary

Documentation Conventions

Icon Conventions

Explains icons used in the manual for quick reference.

Notation Conventions

Explains how text elements like bold, quotes, and italics are used.

1. Packaging List

2. Product Overview

2.1 Product Layout

Detailed diagram showing the physical layout and identification of all parts.

2.2 Programmable Keys

Explains how to configure keys for shortcut access to terminal features.

3. Before Use

3.1 Charging the Battery

Step-by-step guide on how to charge the battery and interpret LED indicators.

3.2 Attaching the Battery

Instructions for correctly attaching the battery pack to the terminal.

3.3 Attaching the Antenna

Guidance on how to attach the antenna to the terminal.

3.4 Attaching the Belt Clip

Steps to attach the belt clip to the rear cover of the terminal.

3.5 Attaching the Audio Accessory

Procedure for connecting audio accessories, including securing the connector cover.

4. Basic Operations

4.1 Turning the Terminal On or Off

Detailed steps for powering the terminal on and off using the power key.

4.2 Adjusting the Volume

Instructions on how to increase or decrease the volume using the volume control knob.

4.3 Locking or Unlocking the Keypad

Methods for locking and unlocking the keypad to prevent accidental operations.

4.4 Switching the Operation Mode

Explains how to switch between DMO and TMO modes manually or automatically.

4.5 Managing the PhoneBook

Procedures for managing contacts within the terminal's phonebook.

4.5.1 Viewing Contact Information

Steps to view a contact's name, number, and number type.

4.5.2 Deleting a Contact or All Contacts

Instructions for deleting individual contacts or all contacts from the phonebook.

4.5.3 Deleting a Number Type

Steps to delete specific number types associated with a contact.

4.5.4 Checking Space

Procedure to check the remaining storage space in the phonebook.

4.6 Viewing Device Information

Steps to view the terminal's model, version, and ISSI information.

5. Status Indications

5.1 LCD Icons

Explains various icons displayed on the LCD screen for terminal status.

5.1.1 Basic Status Icons

Explains basic icons for battery, signal, and terminal status.

5.1.2 Short Data and Call Icons

Explains icons related to messages, calls, and emergencies.

5.1.3 Accessory Icons

Explains icons related to connected audio and BT accessories.

5.2 LED Indicator

Details the meaning of LED indicator lights for battery and operation status.

5.2.1 Battery Status Indicator

Explains the color and blinking patterns of the LED for battery status.

5.2.2 Operation Status Indicator

Explains the meaning of LED indicator lights for terminal operational status.

6. Call Services

6.1 Group Call

Explains how to initiate, receive, and end group calls.

6.1.1 Initiating a Group Call

Details methods to start a group call via knob or menu.

6.1.2 Receiving a Group Call

Describes how to listen to incoming group calls without user action.

6.1.3 Ending a Group Call

Instructions on how to terminate a group call.

6.2 Individual Call

Explains the concept of individual calls and their types.

6.2.1 Initiating an Individual Call

Guides on starting half-duplex and full-duplex individual calls.

6.2.2 Receiving an Individual Call

Details on how to receive individual calls in TMO and DMO modes.

6.2.3 Ending an Individual Call

Steps to end an individual call.

6.3 All Call

Explains how to make an all call in TMO and DMO.

6.4 PABX;PSTN Call (TMO Only)

Describes how to make PABX/PSTN calls from the terminal.

6.4.1 Initiating a PABX;PSTN Call

Instructions for initiating PABX/PSTN calls via menu or shortcut.

6.4.2 Receiving a PABX;PSTN Call

How to receive PABX/PSTN calls.

6.4.3 Ending a PABX;PSTN Call

Steps to end PABX/PSTN calls.

6.5 Broadcast Call (TMO Only)

Explains broadcast calls where only the initiator speaks.

6.5.1 Initiating a Broadcast Call

Guides on starting a broadcast call via menu or shortcut.

6.5.2 Receiving a Broadcast Call

How to receive broadcast calls.

6.5.3 Ending a Broadcast Call

Steps to end a broadcast call.

6.6 2 nd PTT Call

Explains how to use the second PTT key for calls.

6.6.1 TMO

Instructions for initiating a 2nd PTT call in TMO mode.

6.6.2 DMO

Instructions for initiating a 2nd PTT call in DMO mode.

7. Message Services

Viewing a message

How to view newly received or stored messages in Inbox/Outbox.

Resending a Message

Steps to resend a message from the Outbox.

Forwarding a message

Procedures for forwarding a message to another contact.

Deleting a message or all messages

How to delete individual messages or all messages in a folder.

Setting the message services

Navigate to message settings.

7.1 Status Message

How to send predefined status messages.

7.2 Templates

Explains templates for predefined text messages.

7.2.1 Sending a Template

Steps to send a predefined template message.

7.2.2 Saving as a Template

How to save a message as a template.

7.3 Flash Message

Describes sending messages that display immediately on the recipient's screen.

7.3.1 Sending a Flash Message

Steps to send a flash message.

7.3.2 Forwarding a Flash Message

How to forward a flash message.

8. General Features

8.1 Terminal Settings

Configuration options for terminal settings.

8.1.1 Basic Settings

Configuration of language, display, brightness, and keypad light.

8.1.2 Favorite Functions

How to customize and switch favorite functions.

8.2 Network setting

How to switch between different networks manually or automatically.

8.3 Audio Setting

Settings related to audio output and profiles.

8.3.1 Audio Profile

Explains different audio profiles for various environments.

8.3.2 Multi Audio

How to manage multiple audio accessories (wired/wireless).

8.4 VOX

Feature allowing voice-activated transmission.

8.4.1 Enabling the VOX Feature

Steps to enable the VOX feature.

8.4.2 Setting the Threshold

How to set the microphone threshold for VOX activation.

8.4.3 Selecting a Microphone

How to choose the microphone input for VOX.

8.5 Talkgroup

Information on talkgroup types and management.

8.5.1 Folder Type

Describes different types of folders for organizing talkgroups.

8.5.2 Talkgroup Type

Details various categories of talkgroups (static, dynamic, etc.).

8.5.3 Setting the Selected Folder

How to set a specific folder as the selected folder.

8.5.4 Setting the Default Group

How to designate a default talkgroup.

8.5.5 Setting the 2 nd PTT Group

How to configure a talkgroup for the 2nd PTT function.

8.5.6 Managing a Normal Folder

Procedures for creating and managing normal folders.

8.5.7 Managing a Favorite Folder

Procedures for creating and managing favorite folders.

8.5.8 Managing a Scan List

How to manage scan lists for scanning talkgroups.

8.5.8.3 Creating a Scan List

Steps to create a new scan list.

8.5.8.4 Setting the Priority for a Group in the Scan List

How to set priority levels for groups in scan lists.

8.5.8.5 Other Operations

Other operations for managing scan lists.

8.6 DGNA

Dynamic Group Number Assignment feature.

8.7 Voice Feedback

Feature for audio prompts and notifications.

8.8 Power

How to set the maximum transmission power of the terminal.

8.9 Work Type

Explains different work types for communication in DMO.

8.10 Energy Saving Mode

How to enable and adjust the energy saving mode.

8.11 Group Call Detector

Feature to automatically reply to status messages in group calls.

8.12 Positioning

How to use satellite positioning for location tracking.

8.12.1 Viewing Position

How to view the terminal's and calling party's positions.

8.12.1.2 Viewing the Terminals Position

Steps to view the terminal's current location data.

8.12.1.3 Viewing the Calling Partys Position

How to view the location of the calling party.

8.12.2 Updating Time

How to update the terminal's time based on position data.

8.12.3 Sending Position Messages

How to send messages containing current position information.

8.12.4 Setting the Positioning Feature

Configuration options for the positioning system and service.

8.12.5 Uploading Position Data

How the terminal uploads its position data.

8.13 BT

Bluetooth feature for wireless connectivity.

8.13.1 Enabling the BT Feature

Steps to enable Bluetooth on the terminal.

8.13.2 Connecting to a BT Device

Procedures for pairing and connecting with Bluetooth devices.

8.13.3 Setting Visibility

How to manage the terminal's visibility to other Bluetooth devices.

8.14 Emergency Call

How to initiate emergency calls and their priority.

8.14.1 Initiating an Emergency Call

Steps to start an emergency call in TMO and DMO modes.

8.14.2 Answering an Emergency Call

How to respond to incoming emergency calls.

8.14.3 Ending an Emergency Call

Methods to terminate an emergency call.

8.14.4 Emergency Call Type in DMO

How to configure emergency call types in DMO mode.

8.14.5 Emergency Cycle

Feature that manages talk rights during emergency calls.

8.14.6 Emergency Status Message

How to send emergency status codes.

8.15 Security

Security features for the terminal.

8.15.1 Overspeed Alarm

Feature to alert when the terminal exceeds a set speed.

8.15.2 Txl

Feature to prevent transmission in restricted areas.

8.15.3 Covert Mode

Feature to mute all visual and audible indications.

8.15.3.2 Enabling the Covert Mode Feature

Steps to enable the covert mode.

8.15.3.3 Exiting the Covert Mode Feature

Methods to exit the covert mode.

8.15.4 Man Down

Feature for automatic emergency activation based on user's status.

8.15.5 Lone Worker

Feature to send alarms if the user is inactive.

8.15.6 Temporary Disable, Permanent Disable, and Enable

How terminals can be disabled or enabled by the system.

8.15.7 Delete Security Data Urgently

Feature to urgently erase sensitive data.

9. Troubleshooting

10. Product Cleaning

10.1 Product Care

Tips for maintaining the product's performance and lifespan.

10.2 Product Cleaning

Instructions for cleaning the terminal and its components.

11. Optional Accessories

12. Abbreviations

Hytera PT350 Specifications

General IconGeneral
BrandHytera
ModelPT350
CategoryTwo-Way Radio
LanguageEnglish

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