14 Warranty and repairs
Warranty information
▪ I.E.M. GmbH provides a two-year warranty on the
blood pressure monitor from the date of sale. Proof
of the date of sale shall be provided in the form of a
properly completed warranty card or an invoice.
▪ Faults due to material or production defects shall be
remedied free of charge within the warranty period.
▪ A warranty claim does not result in an extension of
the warranty period, neither for the device nor for
the replaced components.
▪ The following are excluded from the warranty:
All damage caused by improper handling,
e.g. as a result of failing to comply with the
operating manual.
Damage resulting from maintenance or
intervention by the purchaser or
unauthorised third parties.
Transport damage en route from the
manufacturer to the consumer or during
shipment to customer services
Accessory parts subject to normal wear
and tear (cuff, batteries, etc.)
▪ Liability for direct or indirect consequential damages
caused by the device is excluded even in the event
that the damage to the device is acknowledged as a
warranty case.
▪ Any further claims, irrespective of the cause, are
excluded.
I.E.M. GmbH does not grant any warranty on the
batteries provided.