HelpWare support and services
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Software
Your computer comes with several software programs which can help you solve
problems or find answers to your questions.
Diagnostics
Your computer comes with a diagnostic program which can help identify problems
you may have with your system. You can run the PC Doctor diagnostic program from
the PC-Doctor folder in the Windows programs menu or from the Product Recovery
and Diagnostics disc.
The Windows version of PC Doctor works through the Windows operating system to
find system software problems. The Product Recovery and Diagnostics disc
contains the MS-DOS version of the PC Doctor diagnostics program, which
performs tests directly on the hardware. It is important to run both versions of the
PC Doctor program before you contact the IBM HelpCenter.
IBM Update Connector
This program allows you to connect to the IBM PC HelpCenter to receive updates
for some of the software that came with your system and download them. Once you
have received the files, you can begin the automated installation process. IBM
Update Connector is available to registered customers during the warranty period at
no additional charge. Telephone line charges may apply.
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