Viewing the system logs with the web interface
You can view, configure, and clear system logs by using the web interface.
Accessing the system event log
The system event log is an important part of the web interface. This log tracks all events that occurred
within the system, and is a valuable troubleshooting resource.
Accessing the system report
The system report contains information about the system configuration, firmware version, environment,
and other information, including a copy of the system event log.
You must have a system report available before you contact Support.
To access the system report from the web interface, right-click the Logs item in the system tree and select
System Report.
Configuring the mail service settings:
The mail service function provides system event email notifications and the ability to email the System
Report directly for support purposes.
About this task
To configure the mail service settings, complete the following steps:
Procedure
1. In the web interface, select the Management node in the tree and click the Mail node. The Overview
pane is shown.
2. Click the Configure button to open the configuration wizard. Use this wizard to enable available
functions, select the SMTP server, and enter target email addresses. Any available mail service
functions might be enabled by checking the box that corresponds to the function.
3. The SMTP server might be set manually or found automatically from DHCP by setting the server
value to Default. You can specify up to five email targets to receive emails that are sent by the
service.
4. To email the System Report, select the Logs node in the tree and click the Email System Report
button in the toolbar.
5. Complete the From and Comment fields, and then click OK to send the System Report. This action
takes a few seconds to complete while the report is generated. Click Cancel to close the dialog
without sending a report.
Clearing the system event log
When a problem is diagnosed and solved, it is important to clear the errors from the log to provide
visibility for any future issues.
To clear the system event log, right-click the Logs node in the system tree and select Clear Event Log.
Alternatively, use the left mouse button to click Clear Event Log in the toolbar.
Statistic log
The statistics log option enables the storage system to save logs of system statistics such as system
bandwidth and the maximum temperature of all system components.
Additionally, user-specified statistics can be added to the logged list.
In the web interface, the History node under Statistics shows the currently logged list.
18 IBM FlashSystem 710: User's Guide
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