Error code
Qualifiers
Hex error Description Recovery procedure
0 00H Qualifier code is unknown. Check the error code.
0 0AH Plunge motion system detected
an over voltage.
Check the error code. Clear the transport path.
11 0BH Plunge motion system detected
an over force.
Turn off the unit. Clear the transport path. Turn on
the unit.
12 0CH Plunge motion system detected
an error.
Turn the unit off and then on. Clear the transport
path.
13 0DH Plunge motion system timed
out.
Turn the unit off and then on.
19 13H Translate motion system
detected an unknown error.
Check the error code. Clear the transport path.
20 14H Translate motion system
detected an over voltage.
Clear the transport path.
21 15H Translate motion system
detected an over force.
Turn off the unit. Clear the transport path.
22 16H Translate motion system
detected an error.
Turn the unit off and then on. Clear the transport
path.
26 1AH Translate motion system failed
to detect a hardstop or the
edge of the frame.
Run Recalibrate Loader test. Run Test Lateral
Encoder test.
29 1DH The translate motion system
attempted a move when it was
not ready.
Run Recalibrate Loader from panel test.
33 21H Failed to detect a cartridge in
the drive.
Run Recalibrate Loader test, followed by Check
Inventory test. Turn the unit off and then on.
36 24H Drive module failed to eject a
tape.
Take the drive off- and online. Turn the unit off and
then on.
37 25H Failed to detect the drive
hardstop while loading a tape.
Run Recalibrate Loader test, followed by Check
Inventory test. Turn the unit off and then on.
42 2AH Drive module is missing or not
communicating.
Check that the drive is installed and online.
47 2FH Drive module fan is not
working properly.
Check for obstructions in the drive fan. Try bringing
the drive back online. Replace the drive.
48 30H Failed to detect that the
transport has loaded a tape.
Run Test Lateral Loader test, Recalibrate Loader test,
followed by Check Inventory.
50 32H Failed to detect the magazine
hardstop while loading a tape.
Run Test Lateral Loader test, Recalibrate Loader test,
followed by Check Inventory.
54 36H Failed to detect the magazine
hardstop while removing a
tape.
Run Recalibrate Loader test, followed by Check
Inventory test. Turn the unit off and then on.
56 38H Failed to empty the transport
during an inventory check.
Ensure there is a vacant slot. Run Recalibrate
Loader test, followed by Check Inventory test.
60 3CH Internal communication on I2C
bus has failed.
Run Recalibrate Loader test, followed by Check
Inventory test. Turn the unit off and then on.
83 53H Failed during a diagnostic test. Run Recalibrate Loader test, followed by Check
Inventory test. Run diagnostic again.
86 56H Timed out on a command sent
to the transport controller.
Verify that the transport LEDs are on and green.
Clear any obstructions from the transport path.
87 57H A command to the transport
controller was corrupted.
Turn the unit off and then on.
88 58H Attempted to overlap
commands to the transport
controller.
Run Recalibrate Loader test. Clear the transport
path. Turn the unit off and then on.
36 LTO Autoloader: User’s Guide
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