Finding and identifying error information
The following sections describe information on accessing log files and using LEDs
to determine status.
Accessing error log files
You can access error log files for the types of errors listed as follows.
v Soft (recovered) errors: Contains a log of minor errors, which is helpful in
identifying errors that might indicate an underlying problem or lead to major
errors. (See “Soft (recovered) errors” on page 31.)
v Partial availability errors: Indicates a current condition that needs attention, but
enables you to still fully operate the autoloader. (See “Partial availability state”
on page 32.)
v Hard (unrecoverable) errors: Contains a log of major errors that needed to be
resolved. (See “Hard (unrecoverable) errors” on page 33.)
v Drive event log: Contains a log of drive errors and events.
Menu paths
Soft (recovered) error log
Main menu-->Information-->Loader Information-->Soft (recovered) error
log
Partial availability
Main menu-->Information-->Loader Information-->Loader Status
Hard (unrecoverable) error log
Main menu-->Information-->Loader Information-->Hard Error Log
Drive event log
Main menu-->Information-->Drive Information-->Event Log
Using LEDs to determine status
LEDs communicate status and errors as they are occurring. Use the following LED
conditions for more information on how the autoloader is functioning.
Front panel LEDs
Color Description
Green The autoloader is ready.
Flashing green The autoloader is active and in
the process of performing a
function.
Solid amber The autoloader is partially
available (the autoloader is not
fully functional, but can still be
used).
Flashing amber A hard error has occurred. You
cannot operate the autoloader
until resolving the error.
Chapter 5. Error messages, troubleshooting, and problem solving 37