Contents
Safety ...............v
Chapter 1. Installation and user’s guide 1
Autoloader features ............1
Before you begin ............1
Autoloader Views ...........2
Product features .............4
Unpacking the autoloader ..........5
Remove the autoloader and its internal packaging 5
Installing the pull-out information tab .....5
Preparing for installation ..........7
Additional preparation ..........7
Installing the autoloader ..........8
Getting started with the autoloader .......9
Selecting the operation mode ........9
Chapter 2. Autoloader operation ....13
Using the front panel ...........13
Panel icon messages ..........14
Menu Commands and structures .......14
Menu Command Nesting.........14
Understanding the menu structure .....15
Tape and drive operations .........15
Accessing tapes in the autoloader ......1518
Handling tape cartridges .........19
Chapter 3. Autoloader configuration . . 21
Retrieving autoloader information .......21
Autoloader information .........21
Drive Information ...........21
Configuration Information ........22
Date and time ............22
Firmware revisions ...........22
Running autoloader diagnostics tests ......22
Chapter 4. Autoloader maintenance . . 25
Removing and replacing parts ........25
Removing and replacing the controller card . . 25
Removing and replacing drive modules ....25
Upgrading Firmware ..........28
Moving or shipping the autoloader .....28
Chapter 5. Error messages,
troubleshooting, and problem solving . 31
Understanding error states .........31
Soft (recovered) errors ..........31
Partial availability state .........32
Hard (unrecoverable) errors ........33
Host software and media errors ......35
Finding and identifying error information ....37
Accessing error log files .........37
Using LEDs to determine status ......37
Troubleshooting common problems ......40
Appendix A. Help and service
information .............43
Online technical support ..........43
Telephone technical support .........43
Appendix B. Product warranties and
notices...............45
Warranty Statements ...........45
IBM Statement of Limited Warranty for United
States, Puerto Rico, and Canada (Part 1 - General
Terms) ................45
IBM Statement of Warranty Worldwide except
Canada, Puerto Rico, Turkey, United States (Part 1 -
General Terms) .............48
Part2-Worldwide Country-Unique Terms ....51
Notices ................54
Taiwan Class A warning statement .....55
Trademarks ..............55
Federal Communications Commission (FCC)
statement ...............57
© Copyright IBM Corp. 2000 iii