computer.  Make  a  Recovery  Repair  diskette  and  save  it  for 
future  use.  To   make  a  Recovery  Repair  diskette,  do  the 
following: 
1.  Shut  down  and  restart  the  computer. 
2.  At  the  prompt,  press  F11.  (The  option  to  press  F11 
appears  for  only  a  few  seconds.  You  must  press  F11 
quickly.)  The  Product  Recovery  program  main  menu 
opens.
Note:
  If  you  are  prompted  to  select  the  operating 
system,  select  one  you  want  to  recover.  Then 
the  Product  Recovery  program  main  menu 
opens. 
3.  Select  System  Utilities  from  the  main  menu.  Press 
Enter. 
4.  Select  Create  a  Recovery  Repair  diskette.  Press 
Enter. 
5.  Follow  the  on-screen  instructions. 
6.  When  the  process  is  completed,  label  the  diskette 
“Recovery  Repair  diskette”  and  save  it  for  future  use.
Product  Recovery  program 
Note:  The  recovery  process  might  take  up  to  2  hours. 
To  use  the  Product  Recovery  program  to  restore  the 
pre-installed  software,  do  the  following: 
1.  Save  all  files  and  shut  down  the  desktop. 
2.  Turn  off  the  computer. 
3.  Turn  on  the  computer.  If  you  are  using  Windows  XP, 
three  messages  (F1,  F11,  and  F12)  appear  on  the 
screen  for  a  few  seconds.  One  of  them  is  “Press  F11 
to  invoke  the  IBM  Product  Recovery  program”. 
While  the  message  is  displayed,  quickly  press  F11. 
If  you  are  using  Windows  2000  or  another  operating 
system,  the  startup  screen  is  displayed  first,  and  then 
the  message  “To  start  the  Product  Recovery 
program,  press  F11”  at  the  top  of  the  screen.  Here 
again  it  appears  very  briefly;  watch  for  it,  and  press 
F11  before  it  disappears.
Note:
  If  this  message  is  not  displayed,  you  can  use  a 
Recovery  Repair  diskette  to  get  access  to  the 
Product  Recovery  program.  (For  using  a 
Recovery  Repair  diskette,  see  “To  use  the 
Recovery  Repair  diskette:”  on  page  34.) 
4.  From  the  list  displayed  on  the  screen,  select  the 
operating  system  you  want  to  recover. 
5.  Select  the  recovery  options  you  want,  and  follow  the 
instructions  on  the  screen. 
Related  service  information  
32  MT  2369/2370/2371/2372/2382/2386