41
Troubleshooting
The air purier won't switch on. Is the power cable securely connected to
the back of the device?
Make sure that the power cable is not
damaged in any way.
Check both ends of the power cable. Make
sure that these are plugged in and that the
purierisconnectedtothepowersupply
(page 31).
Has a lter cartridge been inserted? Is the
lter cartridge inserted correctly?
MakesurethatanoriginalIDEALlter
cartridge is inserted.
Makesurethattheltercartridgeisclicked
in place with all 3 tabs and is fully locked
(padlock icon, page 31).
The buttons on the air purier do
not work.
The buttons on the remote control do
not work.
Has the locking function been activated?
Disable the locking function on the remote
control (function S, page 37).
Unplug the power cable and then plug it
back in.
Is the battery in the remote control?
Or is it flat?
Check the battery (3V lithium CR2025).
Is the IR receiver dirty?
Clean the IR receiver with a dry, lint-free
cloth.
Are you using it correctly?
Pointtheremotecontrolattheairpurier
(page 35).
Having joined the power cord or
exchangedthelter,thefunctionofthe
remote control is blocked for
about 10 seconds