POINTS FOR THE BOILER USER
Note. In line with our current warranty policy we would ask that you check through the following guide to identify any
problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other
than with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is not
gained by the engineer.
TROUBLESHOOTING - TYPICAL NON PRODUCT FAULTS
Problem Solution
Boiler is not working for
central heating or hot water.
0 ’ displayed on the
controls.
0
i.e. central heating or domestic hot water. Test by overriding the programmer by setting to
‘continuous.
are set at the required temperature. To test operation of either thermostat turn fully up. If no
response contact your installer.
Boiler is not working for
central heating or hot water
and the display shows ‘L:A ’
an overheat condition. The boiler should be turned off and your installer contacted.
ALL
Boiler is not working for
central heating or hot water
and the display shows ‘H:A ’
ALL
Boiler is not working for
central heating or hot water
through 3 ignition attempts.
L : F ’
check contact your installer.
Ideal
Tel. 01482 492251 Fax. 01482 448858. Registration No. London 322 137.
Ideal Boilers pursues a policy of continuing improvement in the design and performance
Ideal Consumer Helpline
Tel: 01482 498660
www.idealboilers.com
Escape of gas
Should a gas leak or fault be suspected contact your local gas
supplier without delay.
Do NOT search for gas leaks with a naked ame.
Cleaning
For normal cleaning simply dust with a dry cloth.
To remove stubborn marks and stains use a damp cloth and mild
detergent.
Maintenance
The appliance should be serviced at least once a year by a Gas
SA
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