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Troubleshooting your SuperDisk drive
I need to un-install driver software.
1
Double-click your hard drive icon. Click System Folder > Extensions.
2
Find these files and drag them to the trash icon.
USBSuperDiskDriver
USBSuperDiskUTDriver
3
Empty the trash.
My drive cannot read diskettes after I install driver software and connect the drive.
1
Make sure you are using a fully supported diskette. See the Diskette Types table
in
Specifications.
2
Eject and re-insert the diskette.
3
Disconnect and reconnect the power cord plug from the back of the
SuperDisk drive.
4
Disconnect and reconnect the USB interface cable from the back of your drive.
“
The Software needed to use the device ‘E-USB Bridge’ cannot be found. Please refer
to the device documentation to install the necessary software
”
appears after I restart
my computer.
This message appears if you have Mac OS 8.1 and you have turned off extensions
and disabled drivers. Perform the following:
Solution 1: Install driver software if needed and not already installed.
Solution 2: Make sure to turn extensions back on before connecting the SuperDisk drive.
Perform the following:
1
Click Apple icon > Control Panels > Extensions Manager.
2
Place a check beside these files:
USBSuperDiskDriver
USBSuperDiskUTDriver
3
Click Restart.
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