Infinite Peripherals INFINEA TAB M - Troubleshooting -MSR Card Reading

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USER MANUAL |
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TROUBLESHOOTING –MSR CARD READING
If you are having problems with reading card magnetic strip refer to the table
below for possible causes.
Item
Problem
Possible Cause
1
No card data returned during
swiping
* Infinea TAB M not turned On
* Swipe method incorrect
* Faulty read head
* Unreadable magnetic strip
* Secured Head reader requires encrypted
data decryption
* Secured Head in tamper detected mode
2
Partial card data returned during
swiping
* Swipe method incorrect
* Faulty read head
* Unreadable magnetic strip