Reading the Card
After a transaction is started, the cardholder presents his card. Depending on card capabilities
and what is allowed this can be done via magstripe, chipcard or contactless.
Magstripe
The card can be read either from bottom to top or from top to bottom, with the stripe facing
the terminal. Use a regular movement in order to ensure a reliable card reading.
Chipcard
Insert the card horizontally with the chip facing upwards and leave in position throughout the
transaction.
Contactless
Bring the card firmly up to the active zone. Keep the card close to the reader during the
transaction. The 4 virtual LEDs are displayed during the transaction.
In any case the cardholder follows the instructions on the terminal. The terminal may ask for
PIN entry and confirmation of the amount. When the transaction is approved, the terminal will
sound 3 short beeps and depending on the settings it will print a cardholder receipt.
The cardholder returns the terminal to merchant. Press ‘OK’ and the terminal will print a
merchant receipt and/or journal when needed and depending on the terminal settings.
If requested, the merchant receipt must be signed by the cardholder.
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