I V. IMPORTANT INFORMATIONS
1. REVERSAL transaction is always OFFLINE.
2. No REVERSAL transaction for International Card Scheme (ICS).
3. PURCHASE ADVICE transaction is always OFFLINE.
4. PURCHASE with CASHBACK is only for SPAN chip card.
5. CASH ADVANCE is not allowed for SPAN, MAESTRO and ELECTRON.
V.
Retrieval Reference Number (RRN)
Retrieval Reference Number or RRN is a 12 Alphanumeric character
reference supplied by the system retaining the original source information
and used to assist in locating that information or a copy of it. This Data
Element is mandatory for all nancial transaction and reversal messages.
The RRN should always be printed in full on the POS receipt.
VI. RECEIPT PAPER INSTALLATION
Installation of the receipt thermal paper in the terminal.
STEP ACTION DISPLAY
1
Hold the terminal securely in
one hand. With the other hand,
and by using two ngers, lift the
printer cover release as shown.
Fully open the printer cover and
remove the old roll of paper.
2
Unstick the end of the new roll.
Leaving the end free, hold the
paper roll and carefully place
intothe printer compartment.
3
Holding the free end of the
paper and your terminal, close
the printer cover carefully and
pushrmly until it locks.
4
While your terminal is displaying
the idle screen, press and hold
the YELLOW button to ensure
thatthe paper feeds correctly.
Only paper rolls that are 57mm
wide and 40mm in diameter
can be usedin your terminal.
Attempting to t rolls of a
different size may damage your
terminal.
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