Ingenico iCT Series User Manual

VII. COMMOM TERMINAL ERROR MESSAGES
MESSAGE DESCRIPTION
* PAPER OUT
Displayed when paper failure has
been detected by the terminal.
* WAITING FOR LINE / LINE IDLE
The telephone line is engaged or
disconnected.
* CARD ERROR
The card is swiped incorrectly, or the
card reader is defective.
*
TRAN NOT ALLOWED FOR CARD
SCHEME / CARD SCHEME NOT
SUPPORTED / UNSUPPORTED
CARD
Displayed when an attempt has been
made to process a transaction which
is not allowed by the bank card
scheme represented by card account
number.
*
ALLOWABLE PIN TRIES
EXCEEDED
Displayed when the cardholder has
unsuccessfully entered a PIN the
maximum number of times.
* MANUAL ENTRY NOT ALLOWED
Manually entered
card numbers are not
allowed in this operation.
*
RETRY PIN / INCORRECT PIN /
WRONG PIN
Displayed when an incorrect PIN has
been entered.
*
EXPIRED CARD, CONTACT YOUR
BANK
The card is already expired, or the
expiry date is incorrectly entered.
* APPLICATION BLOCKED
Displayed when the selected
application is blocked.
* CARD BLOCKED Displayed when the card is blocked.
* PIN BLOCKED
Displayed when the ofine PIN has
been blocked.
* TRIES LEFT : XX
Displayed when an ofine PIN has
been incorrectly entered. XX is the
number of tries remaining.
* CARD FAIL
Displayed when the chip card has
been inserted through the chip
reader and no data is detected on
the card.
* AMOUNT / TRANS EXCEEDED
Displayed when the merchant
attempted a transaction where the
amount exceeded the upper limit for
card scheme.
* CHIP NOT SUPPORTED
The acquirer doesn’t support chip
cards.
* USER CANCELLED Transaction cancelled by merchant.
* CARD DECLINED Transaction declined by card.
* PLEASE REGISTER
Displayed when a transaction has
been attempted on the terminal
which requires registration.
* SETTLEMENT REQUIRED
Displayed when the terminal requires
reconciliation.
*
RECONCILIATION
UNSUCCESSFUL
Indicates that reconciliation at the
terminal has successfully been
completed but the terminal is out-of-
balance.
* TEMPORARILY OUT OF SERVICE
Displayed when the terminal reached
the maximum SAF depth / SAF
accumulative amount limit.

Ingenico iCT Series Specifications

General

Brand	Ingenico
Model	iCT Series
Category	Touch terminals
Language	English