EasyManua.ls Logo

Ingenico iCMPsi User Manual

Ingenico iCMPsi
30 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Payments
Global Payments
iCMPsi Mobile POS
Quick Reference Guide
July 2019
Question and Answer IconNeed help?

Do you have a question about the Ingenico iCMPsi and is the answer not in the manual?

Ingenico iCMPsi Specifications

General IconGeneral
ConnectivityBluetooth
Card ReaderEMV
CertificationsEMV L1 & L2
PortsUSB
BatteryLithium-ion

Summary

Introduction to Global Payments

General Tips for Global Payments Users

Basic Terminal Operations

Before You Begin Terminal Setup

Instructions for setting up the terminal before initial use.

How to Use This Guide Effectively

Explains how to interpret on-screen menus and buttons in the guide.

Terminal Unpacking and Inspection

Instructions for inspecting and unpacking the terminal and accessories.

Basic Terminal Operations

Terminal Power On and Off Procedures

Details on how to power the terminal on and off.

First-Time Terminal Setup and Charging

Steps for initial charging and setup of the terminal.

Understanding the Terminal Keyboard Layout

Description of the terminal's keyboard layout and keys.

Basic Terminal Operations

Performing Numeric Data Entry

Explains how to perform numeric data entry on the terminal.

Basic Terminal Operations

Text and Alphanumeric Data Entry

Details on performing text and alphanumeric data entry.

Password Protection and Management

Accessing the Administrator Menu

Description of the administrator menu and how to access it.

Overview of Password Levels

Overview of the terminal's multi-level password management system.

Administrator Password Details

Details on default administrator credentials and password requirements.

Password Protection and Management

Manager, Supervisor, and Clerk Passwords

Information on setting up manager, supervisor, and clerk passwords.

Password Hierarchy Explained

Explains the order of precedence for different password levels.

Steps to Set Up Your Passwords

Instructions for changing administrator, manager, supervisor, and clerk passwords.

Changing Terminal Language Settings

Switching Between English and French

Steps to change the terminal's display language between English and French.

Pairing the iCMPsi with Mobile Devices

Pairing with iOS and Android Devices

Detailed steps for pairing the iCMPsi with iOS and Android devices.

Pairing the iCMPsi with Mobile Devices

Verifying Mobile Device Pairing Status

Methods to confirm successful pairing of the mobile device with the iCMPsi.

Accepting Payment Card Types

Processing Chip Card Transactions

Instructions for processing payments using chip cards.

Processing Magnetic Stripe Transactions

Steps for processing payments using magnetic stripe cards.

Accepting Payment Card Types

Processing Contactless Payment Transactions

Guidance on performing contactless payment transactions.

Sale Transactions: Credit or Debit

Chip Card Sale Transaction Steps

Detailed steps for conducting chip card sales transactions.

Sale Transactions: Credit or Debit

Swiped Card Sale Transaction Steps

Instructions for conducting sales transactions using card swiping.

Sale Transactions: Credit or Debit

Contactless Sale Transaction Steps

Steps for conducting sales transactions using contactless payment.

Voiding Transactions (Credit or Debit)

Voiding Restrictions and Notes

Critical note stating that voids are only possible before settlement.

Alternative Voiding Methods

Information on alternative methods for voiding certain card types.

Pre-Authorization and Completion

Authorizing Amount Before Tip (Pre-Auth)

Steps to authorize a transaction amount before adding a tip.

Finalizing Transaction with Tip (Completion)

Steps to finalize a pre-authorized transaction with tip included.

Processing Return Transactions

Return Transaction Procedures

Instructions for processing a return transaction to credit a cardholder.

Return Transaction Security Recommendation

Recommendation to use password protection for return transactions.

Performing Terminal Settlement

Settlement Procedure and Balance Caution

Cautionary advice for handling "Out of Balance" status during settlement.

Using Terminal Demo Mode

Demo Mode Prerequisites

Important note that settlement is required before entering demo mode.

Clerk Settings and Management

Adding a New Clerk ID

Steps to add a new clerk ID to the iCMPsi terminal.

Clerk Settings and Management

Deleting an Existing Clerk ID

Instructions for deleting an existing clerk ID.

Configuring Clerk Prompting

How to enable and configure clerk prompting for transactions.

Customizing Clerk Prompt Wording

Options for customizing the wording of clerk prompts.

Terminal Security Measures

Password Protection for Security

How passwords protect administrator menu, transactions, and reports.

Preventing Fraud and Theft

Measures to minimize fraud and theft, and actions for missing terminals.

Cardholder PIN Security Advice

Important advice regarding PIN security for cardholders and staff.

Terminal Environmental Guidelines

Operating and Storage Environment

Recommended operating and storage environments for the terminal.

Terminal Cleaning Procedures

Safe Cleaning Practices

Guidelines for safely cleaning the terminal.

Service and Support Information

Contacting Support and Service

Information on first-level support and product service contact.

Returning Terminal for Service

Service Return Procedures

Procedures and precautions for returning a terminal for service or repair.

Terminal Specifications Overview

Processor and Memory Details

Technical specifications of the terminal's processors and memory.

Terminal Specifications Overview

Terminal Connectivity Standards

Information on Bluetooth and compliance standards.

Environmental Operating Ranges

Operating and storage temperature specifications.

Battery Performance Details

Battery capacity and usage specifications.

Terminal Physical Dimensions

Physical dimensions of the terminal.

Terminal Weight Information

Weight of the terminal.

Terminal Power Supply Method

Power supply method for the terminal.

Terminal Certification Compliance

List of certifications and compliance standards met by the terminal.

Related product manuals