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15 – TERMINAL SECURITY
Use Passwords for Protection
Set up passwords to protect the administrator menu options,
transactions and reports menu options.
The following transaction types by default have manager password
protection enabled for security and fraud control purpose:
• Return
• Void
• Settlement
• Sale using card number manual entry
To change the password protection settings, please contact the
Global Payments Customer Care Centre.
Terminal Security
To minimize fraud and theft, ensure that you keep the iCMPsi
terminal securely located at your place of business. If there is a point
in time when your device isn’t secured, please check the serial
number at the back of the terminal to confirm it is correct and please
verify that all sales/refunds are authorized.
If your terminal is missing, or if it does not belong to you, please call
Global Payments Customer Care to deactivate the terminal
immediately. As well, please call the police to report the stolen
terminal.
NOTE:
Never ask cardholders to divulge their PIN
codes. Cardholders should be advised to ensure
they are not being overlooked when entering
their PIN codes.
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