Need help ?
If you have difficulty connecting your terminal or if you experience technical problems, we invite you to call
one of our agents. Day or night, they will be happy to help you.
To contact the Desjardins technical support for payment terminals:
• dial 514-281-2880 or 1-800-363-3514;
• press “9” for service in English;
• press “1” for Merchant Services;
• press “2” to speak to an agent.
Complementary information
Visit monetico.ca/support to consult the user guide which contains additional information on your Ingenico
ICT250 terminal and its functions.
Need training?
Training is included with the installation of your terminal. From Monday to Friday, from 8:30 AM to 5 PM,
call 514-281-2880 or 1-800-363-3514, press “9” for service in English, then press “1” followed by “2” to speak
to an agent.
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Additional
information