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Troubleshooting
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Get in touch with a Customer Care Advisor by email at support@instanthome.com or by
phone at 1-800-828-7280.
View the full Troubleshooting table online at instanthome.com.
Problem Possible reason Try this
The display remains blank
after connecting the
power cord.
Bad power connection or no power.
Inspect power cord for damage. If damage is
noticed, contact Customer Care.
Check outlet to make sure it is powered.
Cooker’s electrical fuse has blown. Contact Customer Care.
Steam leaks from side
of lid.
No sealing ring in the lid. Install a sealing ring.
The sealing ring is damaged or not
installed properly.
Replace the sealing ring.
Food debris attached to the sealing
ring.
Remove the sealing ring and clean it
thoroughly.
The lid is not closed properly. Open, then close the lid.
The sealing ring rack is warped or
off-center.
Remove the sealing ring from the lid, then
check the sealing ring rack for bends or
warps. Contact Customer Care.
The inner pot rim may be misshapen.
Check for deformation and contact Customer
Care.
Minor steam leaking or
hissing from the steam
release valve during the
cook cycle.
Quick release button is not in the
Seal position.
Flick the quick release button to make sure it
is in the Seal position.
Cooker is regulating excess pressure. This is normal; no action required.
Steam gushes from the
steam release valve when
the quick release button is
in the Seal position.
Not enough liquid in the inner pot.
Add thin, water-based liquid to the inner pot
according to its size:
6 Qt: 1 ½ cups (375 mL /~12 oz)
8 Qt: 2 cups (500 mL /~16 oz)
Pressure sensor control failure. Contact Customer Care.
Steam release valve is not seated
properly.
Flick the quick release button to make sure it
is in the Seal position.
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