45
User Manual
TROUBLESHOOTING
Problem Cause Solution
Difficulty closing lid Sealing ring not properly
installed
Reposition sealing ring,
ensure it is snug behind sealing
ring rack.
Contents in cooker are
still hot
Gently press the float valve
downward with a long utensil.
Set Steam Release switch to
Vent, then lower lid onto
cooker base.
Difficulty opening lid Pressure inside the cooker Release pressure according to
recipe; only open lid after float
valve has dropped down.
Float valve is stuck in the
popped-up position due to
food debris or residue
Contact customer service.
Inner pot is stuck
to lid when cooking
is complete
Cooling of inner pot may
create suction, causing
inner pot to adhere to
the lid
To release the vacuum, set
Steam Release to Vent.
Steam leaks from side
of lid
No sealing ring in lid Install sealing ring.
Sealing ring damaged or
not properly installed
Replace sealing ring.
Food debris attached to
sealing ring
Remove sealing ring and clean
thoroughly.
Lid not closed properly Open, then close lid.
Sealing ring rack is warped
or off-center
Remove sealing ring from
lid, check sealing ring rack
for bends or warps. Contact
Consumer Care.
Inner cooking pot rim may
be misshapen
Replace inner pot.
Minor steam leaking/
hissing from steam
release vent during
cooking cycle
Cooker is regulating excess
pressure
This is normal; no action
required.
To Next Page
Loading...
Need help?
General
