112
En
Troubleshooting
Case1:
If “No Update” is displayed on the front display of the AV
controller, the firmware has already been updated. You do
not need to do anything further.
Case2:
If an error occurs, “Error!! *-** No media” is displayed
on the front display of the AV controller. (Alpha-numeric
characters on the front display are denoted by asterisks.)
See the following table and take appropriate action.
■ Errors during update via USB
Case3:
If an error occurs during updating process, disconnect then
reconnect the power cord and try again.
Case4:
If Error Code 3-51 is displayed, try the following proce-
dure.
1. Disconnect the power cord then reconnect.
2. Start up the AV controller, and select the NET/USB
selector.
3. After the “Now Initializing” display has changed,
perform the update again.
Case5:
If an error has occurred due to wrong selection of input
sources, turn off and on the AV controller. Then retry the
update.
Error Code Description
*
-10,
*
-20
USB storage device is not detected. Make sure
the USB flash memory or USB cable is prop-
erly connected to the USB port. If the USB
storage device has its own power supply, use it
to power the USB storage device.
*
-14
The firmware file is not found in the root
folder of the USB storage device, or the firm-
ware file is for other model. Retry download
following instructions at the support website.
If the error persists, please contact Integra
Support and provide the error code.
Others Retry the update procedure from the begin-
ning. If the error persists, please contact
Integra Support and provide the error code.
ONKYO CORPORATION
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
The Americas
Integra Division of ONKYO U.S.A. CORPORATION
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
Tel: 800-225-1946, 201-818-9200
Fax: 201-785-2650
Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET
<http://www.integrahometheater.com/>
Asia, Oceania
Please contact an ONKYO distributor referring to Onkyo SUPPORT
site.
<http://www.intl.onkyo.com/support/local_support/index.html>
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