24
Returning a Defective Product
From North America:
Before returning any adapter product, contact Intel Customer Support and obtain a Return Material
Authorization (RMA) number by calling +1 916-377-7000.
If the Customer Support Group verifies that the adapter product is defective, they will have the RMA
department issue you an RMA number to place on the outer package of the adapter product. Intel can-
not accept any product without an RMA number on the package.
All Other Locations:
Return the adapter product to the place of purchase for a refund or replacement.
Intel Adapter Money-Back Guarantee (North America Only)
Intel wants you to be completely satisfied with the Intel adapter product that you have purchased. Any
time within ninety (90) days of purchase, you may return your Intel adapter to the original place of pur-
chase for a full refund of the purchase price from your dealer. Resellers and distributors, respectively,
accepting returns and refunding money back to their customers may return Intel adapters to their origi-
nal place of purchase. Intel guarantees that it will accept returns under this policy and refund the origi-
nal purchase price to customers purchasing directly from Intel.
Limitation of Liability and Remedies
INTEL’S SOLE LIABILITY HEREUNDER SHALL BE LIMITED TO DIRECT, OBJECTIVELY
MEASURABLE DAMAGES. IN NO EVENT SHALL INTEL HAVE ANY LIABILITY FOR ANY
INDIRECT OR SPECULATIVE DAMAGES (INCLUDING, WITHOUT LIMITING THE FOREGO-
ING, CONSEQUENTIAL, INCIDENTAL, AND SPECIAL DAMAGES) INCLUDING, BUT NOT
LIMITED TO, INFRINGEMENT OF INTELLECTUAL PROPERTY, REPROCUREMENT COSTS,
LOSS OF USE, BUSINESS INTERRUPTIONS, LOSS OF GOODWILL, AND LOSS OF PROFITS,
WHETHER ANY SUCH DAMAGES ARISE OUT OF CONTRACT NEGLIGENCE, TORT, OR
UNDER ANY WARRANTY, IRRESPECTIVE OF WHETHER INTEL HAS ADVANCE NOTICE
OF THE POSSIBILITY OF ANY SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING,
INTEL’S TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT SHALL NOT
EXCEED THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIA-
BILITIES WERE AN ESSENTIAL ELEMENT IN SETTING THE PRODUCT PRICE. INTEL NEI-
THER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME FOR IT ANY OTHER
LIABILITIES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations may not apply to you.
Critical Control Applications:
Intel specifically disclaims liability for use of the adapter product in
critical control applications (including, for example only, safety or health care control systems, nuclear
energy control systems, or air or ground traffic control systems) by Licensee or Sublicensees, and such
use is entirely at the user’s risk. Licensee agrees to defend, indemnify, and hold Intel harmless from and
against any and all claims arising out of use of the adapter product in such applications by Licensee or
Sublicensees.
Software:
Software provided with the adapter product is not covered under the hardware warranty
described above. See the applicable software license agreement which shipped with the adapter product
for details on any software warranty.
P100se~2.fm Page 24 Tuesday, January 5, 1999 10:04 AM
To Next Page
Loading...
