Intelligent Weighing Technology Intell-Count IDC 3 - Section11 Error Codes

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SECTION 11 ERROR CODES
During the initial power-on testing or during the operation, the scale may show an
error message. The meaning of the error messages are described below.
If an error message is shown, repeat the procedure that caused the message, such as
turning the balance on, calibration or any other functions. If the error message is still
shown then contact your dealer for further support.
ERROR CODE
DESCRIPTION
POSSIBLE CAUSES
Err 4
Initial Zero is greater
than the permissible
value (typically 4% of
maximum capacity)
when power is turned
on or when the Zero
key is pressed,
Weight on the pan when turning the
scale on.
Excessive weight on the pan when
zeroing the scale.
Improper calibration of the scale.
Damaged load cell.
Damaged Electronics.
Err 5
Keyboard error
Improper operation of the scale.
Err 6
A/D count is not correct
when turning the scale
on.
Platform is not installed.
Load cell may be damaged.
Electronics may be damaged.
FAIL H or FAIL L
Calibration error
Improper calibration.
If the problem persists contact your
dealer for assistance.
.