Concord 4 User Manual 53
When you call the panel, it needs to recognize that it should answer the incoming
call. This is accomplished by one of two methods:
• Ring-hang-ring method. You can use this method if there is no chance that
an answering machine or person will pick up the call on the first ring.
• Twelve-ring method. You can use this method if there is no chance that an
answering machine or person will pick up the call before the twelfth ring.
To use the ring-hang-ring method:
1. Call the panel. (In most cases, this is the same number as the regular phone.)
2. Let the phone ring once, and then hang up.
3. Wait 10 to 40 seconds, and then call the system again. This time the panel
will answer “System hello”, on the first ring.
4. Enter # (your designated phone command prefix.)
5. Enter your access code. You will hear a short status message, such as
“System is okay”.
6. Proceed with system commands.
To use the twelve-ring method:
1. Call the panel and let the phone ring. The panel will answer “System hello”
after the twelfth ring.
2. Enter # (your designated phone command prefix).
3. Enter your access code. You will hear a short status message, such as
“System is okay”.
4. Proceed with system commands.
Codes with remote access capability
The ability to access the system from offsite is determined by a code attribute
(see “Assigning code attributes” on page 25). Check the “User codes” on page
72 to see which access codes have the ability to operate the system from offsite.
Police panic alarm
Your system can be set up so that you can activate a police panic alarm from an
onsite touchtone phone. If your system is set up for this:
• Press * repeatedly, regardless of your phone command prefix key.
• Do not wait more than 2 seconds between key presses. Continue pressing *
even if you hear the system voice interrupt with a system status.
Offsite touchtone phones cannot activate this alarm.
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