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Intermec PB21 User Manual
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Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31
PB21 and PB31 Mobi
le Receipt Printer User Guide
63
Cleaning the Printer Media Compartment
T
o clean
the printer interior
1
Open the media cover
.
2
Remove the media and ribbon.
3
Use a brush or air blow the comp
ar
tment.
Make sure the paper sensors are free of dust.
74
76
Table of Contents
Default Chapter
5
Table of Contents
5
Before You Begin
9
Safety Information
9
Global Services and Support
9
Warranty Information
9
Web Support
9
Send Feedback
10
Telephone Support
10
Who Should Read this Manual
10
Related Documents
10
Using the PB21 and PB31 Mobile Receipt Printer
13
Introducing the PB21 and PB31 Mobile Receipt Printer
14
What's New
14
Identifying the Parts of the Printer
15
Understanding the Control Panel
15
Understanding the Printer Language
18
Changing the Printer Language
19
Understanding the Printer Sounds
21
Understanding the Backlight
22
Using the Batteries
22
Installing the Battery
23
Charging the Batteries
24
Understanding the Battery Icons
25
Extending Battery Life
25
Loading Media
26
Using the Card Readers
28
Using the Magnetic Stripe Reader
28
Using the Smart Card Reader
29
Understanding the Display Modes
31
Understanding Ready Mode
31
Understanding Information Mode
31
Understanding Pause Mode
32
Understanding Setup Mode
32
Understanding Error Mode
34
Understanding Test Mode
34
Changing Configuration Settings from the Display
36
Printing a Test Page
38
Configuring the PB21 and PB31
39
Connecting the Printer to Your PC
40
Connecting the Printer through the USB Interface
40
Connecting the Printer through the Serial Port
41
Connecting the Printer to Your Network
43
Setting up Bluetooth Communications
43
Setting up 802.11 Radio Communications
45
The Printer
47
Configuring Wireless Printing Using IPL
48
Configuring Wireless Printing Using Fingerprint
51
Configuring the Printer Settings
54
Changing Wi-Fi Configuration Settings from Printset
54
Changing Configuration Settings Using the Command Line
54
Changing Configuration Settings from the Printer Home Page
55
Changing Configuration Settings Using Smartsystems
56
Upgrading the Firmware
56
Upgrading the Printer Firmware Using Printset
56
Upgrading the Printer Firmware Using the Printer Home Page
58
Upgrading Printer Firmware Using Smartsystems
60
Upgrading the Printer Firmware Using a Communications Program
60
Downloading Fonts and Graphics
63
Troubleshooting and Maintaining the PB21 and PB31
65
Troubleshooting the Printer
66
Contacting Product Support
66
Understanding Error Messages
66
Troubleshooting Printer Problems and Finding Solutions
68
Troubleshooting Communication Problems
70
Using the Line Analyzer in Fingerprint
70
Using Dump Mode in IPL
71
Resetting the Printer
72
Cleaning the Printer
72
Cleaning the Printhead
73
Cleaning the Platen Roller
74
Cleaning the Printer Exterior
74
Cleaning the Printer Media Compartment
75
Specifications
77
Specifications
78
Interfaces
81
RS-232 Serial Interface
81
USB Interface
82
Accessories
83
Default Settings
85
Factory Default Settings (Fingerprint Printers)
86
Factory Default Settings (IPL Printers)
87
Factory Default Settings (ESC/P Printers)
88
IPL and Fingerprint Setup Menus
91
IPL Setup Menu
92
Fingerprint Setup Menu
93
Index
95
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Intermec PB21 Specifications
General
Brand
Intermec
Model
PB21
Category
Printer
Language
English
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