Interquartz Gemini IQ333 - 4. HEADSET OPERATION (models IQ333 and IQ333 EHS); Model IQ333: Using a Corded Headset; Model IQ333: Switching Modes During a Call; Model IQ333: Trainee;Supervisor Mode

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4. HEADSET OPERATION (models IQ333 and IQ333EHS)
Thetelephonecanbeconguredtosuitmanydifferentheadsets.PleaseconsulttheINSTALLATIONsectionfor
details to get the best performance from your headset.
Model IQ333 Headset Operation
Note:ThissectionappliestomodelIQ333only(forIQ333EHSoperation,pleaseseethenextsection).Model
IQ333 can be used with corded headsets and wireless headsets with/without a handset lifter.
USING A CORDED HEADSET
Tomakeorreceiveanoutgoingcallusingtheheadset,theheadsetshouldbeconnectedtotheheadsetjack
at the rear of the IQ333:
• PresstheHANDSFREE/HEADSETkey.Dialtonewillbeheardintheheadset
• Ifyouaremakinganoutgoingcall,dialtherequirednumberonthekeypad
• Liftingthehandsetduringheadsetmodewillreverttohandsetmodeoperation
• Torevertbacktoheadsetmodeoperationduringhandsetmode,presstheHANDSFREE/HEADSETkey
• Tohangup,presstheHANDSFREE/HEADSETkeyorreplacethehandset.
SWITCHING MODES DURING A CALL
A call can be switched between Headset/Handsfree and Handset modes by pressing the HEADSET/
HANDSFREE key or by lifting the handset.
The HEADSET/HANDSFREE key has auto-detection function. When the headset is connected, the Handsfree
function is disabled to allow the HEADSET/HANDSFREE key to work in Headset mode. Unplug the headset
to revert to Handsfree mode (even during a call).
TRAINEE/SUPERVISOR MODE
Allows for the HANDSET and a HEADSET to be used in tandem. This will enable a supervisor to monitor
atrainee'sprogressduringacall,or“takeover”acall.Thefollowingproceduresassumethatthetraineeis
wearing the HEADSET and a call is in progress.
Training Mode
Allows a supervisor to monitor a trainee during a call.
1. During a trainee's call the supervisor may lift the HANDSET (HANDSFREE/HEADSET indicator will turn
off)
2. Quickly press the HANDSFREE/HEADSET key and the indicator will illuminate
3. The trainee may continue the conversation with the supervisor only listening to the call.