Interquartz Gemini IQ333 - 10. WARRANTY - 5 YEARS; Terms of Warranty; Warranty Coverage; Warranty Claim and Non-Warranty Repair Procedure

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10. WARRANTY - 5 YEARS
Terms of Warranty
Interquartz(A’Asia)PtyLtdwarrantstheoriginalpurchaseragainstfailureundernormalusageresultingfrom
defectivematerialandworkmanship.Proofofpurchaseanddateofpurchasearerequiredfordeterminingvalidity
of this warranty. This warranty does not cover defects or damage due to normal wear and tear, negligence,
accidents, exposure to radiation, misuse, improper maintenance, lightning strikes orunauthorised repairs or
modicationsandexcludesfreightorpostagecoststo/fromyourlocalauthorisedservicecentreunlessotherwise
arranged.Consequentiallossnotincluded.Noticationofanydefectmustbemadewithinthewarrantyperiod
before a warranty repair can be effected.
ThisguaranteeisanadditiontoallotherWarrantiesorGuaranteesexpressedorimpliedbytheTradePractices
Act or other Commonwealth or State laws and all other obligations and liabilities on the part of Interquartz
(A’Asia) Pty Ltd.16
Warranty Coverage
Thewarrantyperiodisve(5)years.PleasecontactInterquartzforconrmationofthecoverageofyourproduct,
orconsultthedocumentationsuppliedwiththeunit.FreightcostsinsendinggoodstoInterquartzandreturning
the goods to the owner, are not included in the warranty coverage.
Warranty Claim and Non-Warranty Repair Procedure
1. ContactInterquartztodiscussthesymptomsoftheproblem.Ourstaffcanassisttodeterminewhetherthe
product is suspect or whether the problem may be elsewhere in the network.
2. IfrecommendedbyInterquartz,returnthesuspectunittotheInterquartzdeliverypointbelow,enclosingin
your package the following:
a) Proof of purchase
b)Documentationtoindicateyour(ortheenduser’s)contactdetails(phone,faxandemail)andreturn
address.
c) A fault report to assist our technical staff to locate the fault or pay particular attention to the function or
feature reportedly malfunctioning.
d)Ifrequired(e.g.iftheunitisnotunderwarrantyorhasbeendamagedduetoabuse)pleaseincludea
requestforarepairquotationinthepackagewiththereturnedgoods.
e) Any other relevant material to establish the warranty claim if applicable.
3. RepairstotheunitwillbecarriedoutaccordingtoprescribedInterquartzfactoryendorsedproceduresto
return the telephone to a serviceable condition.
4. The repaired or replaced unit will be returned or made available for collection once the repair is complete.
Dead On Arrival (DOA) warranty repairs returned within one week of purchase will be returned at the
expenseofInterquartzandatthediscretionofInterquartz.