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Supervisor Mode
Allowsasupervisorto“takeover”acallbetweenatraineeandanotherparty.
1. During a call, the supervisor may lift the HANDSET to continue a normal conversation with the other party,
while the trainee listens to its progress through the HEADSET
2. To return the call to the trainee, press HANDSFREE/HEADSET key and replace the HANDSET in the
cradle.
USING A WIRELESS HEADSET WITH HANDSET LIFTER
Note:ThissectionspecicallyappliestoPlantronicsWirelessHeadsets.Pleaseseetheconnectiondiagramsin
the INSTALLATION section for detailed setup instructions.
To answer or start a call: press the Headset’s Call Control button (this is typically the button on the headset’s
earpiece: see Headset User Guide). The lifter will lift the handset. If you have connected an OLI, it will
illuminate.
To end a call: press the Headset’s Call Control button. The lifter will lower the handset.
Switching modes during a call
A call can be switched between Headset and Handset by the following method:
1. Lift the handset to your spare ear
2. Press the headset’s call control button to release the call to the handset
3. To end the call, replace the handset in the cradle.
SILENT RINGING FEATURE
Designed for Call Centre or any application where call-related noise is to be kept to a minimum, this feature
allows incoming calls to ring silently; the operator is aware of the incoming call, but the telephone does not
add to the room noise.
To use the telephone in Silent Ringing mode:
1. SettheRINGERVOLUMESWITCH tothe OFFposition(signiedbythesquaresymbolwithouta bell
symbol inside it
2. Putyourheadsetonandwaitforthenextincomingcall
3. Whenacallarrives,theMULTIFUNCTIONALINDICATORwillashandtheoperatorwillheartheringing
tone at a low level in the headset
4. Press the HANDSFREE/HEADSET to answer the call.
VOLUME CONTROL (ELECTRONIC)
Toadjustvolumeatsoundin theheadsetearpiece,presstheupand downvolumebuttonslocatedinthe
middle of the memory card.