Charger overload and
disconnection
Electric vehicle side overload
1. Check whether the vehicle load matches the
charger.
2. Check and connect the charging cables of electric
vehicles.
3. Correctly connect the electric vehicle charging
cable.
Input under voltage or
Over voltage
AC power supply not correct
Check whether the charger need single phase or three
phase connection.
Charger overheats and
circuit breaker cut off
frequently
The ambient temperature exceeds the
Charger operating temperature range
1. Reduce the current output on mobile APP.
2. Check the working temperature on the Charger
nameplate.
3. The Charger shall be installed in a place with
normal temperature or good ventilation conditions.
4. If the problem still open, please stop using the
Charger and contact the manufacturer's local
representative or after-sales service point.
Circuit breaker cut off
frequently when charger
working
Residual current device have a fault
1. Replace the residual current device of the same
specification.
2. If the problem still open, please stop using the
Charger and contact the manufacturer's local
representative or after-sales service point.
Residual current in the charging power
supply network
1. Check whether the AC power supply at the front end
of the network is grounded properly.
2. Install the Charger grounding conductor .
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